This Cookie Policy explains how DiceSpin (operated by AccelCore Enterprise Limitada and accessible at diccespin.nl) uses cookies and similar tracking technologies when you visit or use our site. Please read it carefully alongside our Privacy Policy and Terms & Conditions.

1. Who We Are

DiceSpin is operated by AccelCore Enterprise Limitada, a company incorporated in Costa Rica, licensed by the Autonomous Island of Anjouan under licence number ALSI-202506031-FI2. References in this policy to "DiceSpin", "we", "us" or "our" are references to AccelCore Enterprise Limitada in its capacity as operator of diccespin.nl.

If you have any questions about how we use cookies, you may contact our support team via Live Chat on diccespin.nl, by email through the Help Centre, or by writing to us at the registered address of AccelCore Enterprise Limitada, Costa Rica.

2. What Are Cookies?

Cookies are small text files that a website places on your device — computer, smartphone, or tablet — when you visit it. They allow the site to remember information about your visit, such as your preferred language, login status, and how you interact with pages and features. Cookies cannot execute programmes or deliver viruses; they are simply data files.

In addition to traditional cookies, we also use related technologies such as web beacons (also known as pixel tags), local storage objects (LSOs), and session identifiers. Where this policy refers to "cookies", it covers all of these technologies unless stated otherwise.

Cookies may be:

  • First-party cookies — set directly by diccespin.nl.
  • Third-party cookies — set by external services we use, such as live-chat providers, payment processors, game studios, or analytics platforms.
  • Session cookies — temporary files deleted automatically when you close your browser.
  • Persistent cookies — files that remain on your device for a defined period or until you delete them manually.

3. Why We Use Cookies

We use cookies to operate diccespin.nl safely and effectively, to personalise your experience, and to fulfil our legal and regulatory obligations under Anjouan licence ALSI-202506031-FI2. Specifically, cookies help us to:

  • Keep you securely logged in across your session.
  • Remember your preferences, such as language settings and deposit currency (EUR, USD, AUD, CAD, CZK, NOK, PLN, CHF, or NZD).
  • Process deposits and withdrawals securely through our supported payment methods, including Visa, Mastercard, Trustly, Skrill, Neteller, MiFinity, Jetonbank, Sofort, Brite, and bank transfer.
  • Deliver, authenticate, and record gameplay across our 8,650+ casino titles and the Altenar-powered sportsbook.
  • Support our Live Chat functionality, provided through Intercom.
  • Attribute your first deposit correctly so that your welcome bonus — the 200% casino match up to €1,000 or the 100% Sports Free Bet up to €200 — is applied to your account accurately.
  • Calculate and automatically credit your 10% Daily Cashback by 11:00 UTC each morning, including verifying net losses on settled slot and sportsbook bets within the 05:00–04:59 UTC daily window.
  • Track participation in promotional events such as Pragmatic Play Drops & Wins, Spinomenal Spinoleague, and Playson Blasts & Races.
  • Record ComboBoost accumulator bet legs and Bore Draw Stakeback eligibility on applicable correct-score and HT/FT markets.
  • Carry out KYC (Know Your Customer) verification checks and enforce responsible-gaming controls, including deposit limits and self-exclusion.
  • Detect fraud, money laundering, and other prohibited activity.
  • Analyse site performance and improve the platform.
  • Serve relevant advertising, where permitted.

4. Categories of Cookies We Use

The table below sets out the categories of cookies deployed on diccespin.nl, their purpose, and their typical retention period.

Category Purpose Examples / Sources Retention Can You Opt Out?
Strictly Necessary Essential for the website to function. Enables login, session management, security, payment processing, KYC, responsible-gaming tools, and cashback calculation. diccespin.nl (first-party); payment gateways (Trustly, Skrill, Neteller, MiFinity, Jetonbank, Brite, Sofort, Visa/Mastercard systems) Session or up to 12 months No — the site cannot function without them
Functional / Preference Remembers your choices such as language, preferred currency, lobby category view (e.g. Slots, Live Casino, Sportsbook), and PWA installation status on iOS or Android. diccespin.nl (first-party) Up to 12 months Yes — disabling may limit personalisation
Performance / Analytics Collects anonymised or pseudonymised data about how visitors use diccespin.nl — pages visited, time spent, errors encountered, device type. Used to improve site performance and the game lobby. Third-party analytics providers Up to 24 months Yes
Game & Sportsbook Delivery Enables games from our 56 studio partners (including Pragmatic Play, Play'n GO, Hacksaw Gaming, Yggdrasil, Relax Gaming, BGaming, Spinomenal, Playtech, and others) and the Altenar sportsbook to load correctly, record rounds, and return results. Also supports demo-mode sessions. Third-party game providers and Altenar Session or up to 12 months No — required for gameplay
Live Casino Supports streaming from our seven live-studio partners: Pragmatic Play, Playtech, Iconic 21, Winfinity, Religa, Vivo Gaming, and Ezugi. Maintains table session, bet history, and chat functionality across 116 live tables. Third-party live-studio providers Session No — required for live-table sessions
Live Chat & Support Enables Intercom Live Chat, records conversation history, and supports our Help Centre so our support team can assist you efficiently. Intercom (third-party) Up to 24 months Yes — though support functionality will be reduced
Marketing & Advertising Used to deliver relevant promotional content about DiceSpin offers, including the welcome bonus, daily cashback, free bets, and ongoing promotions. Also used to measure the effectiveness of affiliate and advertising campaigns. Third-party advertising networks and affiliate tracking platforms Up to 12 months Yes
Fraud & Security Detects bots, multi-accounting, bonus abuse, suspicious payment patterns, and other fraudulent or prohibited behaviour in accordance with our licence conditions and AML obligations. diccespin.nl (first-party) and third-party security vendors Up to 24 months No — required for security and regulatory compliance
Responsible Gambling Enforces self-exclusion elections, deposit limits, session-time limits, and reality-check notifications. Stores responsible-gaming preference data to protect players. diccespin.nl (first-party) Duration of restriction or up to 5 years No — required by licence and player-protection obligations

5. Third-Party Cookies in Detail

Certain third parties place their own cookies on your device when you interact with features embedded in or linked from diccespin.nl. We do not control these third-party cookies; they are governed by the respective third party's own privacy and cookie policies. Key third parties include:

  • Game studios: Pragmatic Play, Spinomenal, Play'n GO, Yggdrasil, Hacksaw Gaming, Playtech, Relax Gaming, BGaming, and 48 further providers — cookies are necessary to deliver and authenticate game rounds, including Feature Buy sessions and crash games such as Aviator and Mines.
  • Live-casino studios: Pragmatic Play, Playtech, Iconic 21, Winfinity, Religa, Vivo Gaming, and Ezugi — cookies maintain your live-table connection and bet records.
  • Altenar: our sportsbook technology provider sets cookies to handle pre-match and in-play event data, Cash Out requests, and ComboBoost calculations across the 37 sports and 3,570+ pre-match events we cover.
  • Intercom: our Live Chat platform sets cookies to identify returning users, load chat history, and power the Help Centre.
  • Payment providers: Visa, Mastercard, Trustly, Brite, Sofort, Skrill, Neteller, MiFinity, Jetonbank, and bank-transfer services may set cookies as part of 3-D Secure authentication, fraud screening, or session management during the deposit or withdrawal flow.
  • Analytics providers: third-party analytics tools set cookies to measure aggregate visitor behaviour. Data collected is anonymised or pseudonymised.
  • Affiliate and tracking networks: cookies may be set to record how you arrived at diccespin.nl and to credit affiliate partners where applicable.

We encourage you to review the privacy and cookie policies of these third parties if you would like more information about the data they collect.

6. Cookies and Responsible Gambling

DiceSpin takes its responsible-gambling obligations seriously. Cookies play a direct role in enforcing the player-protection tools available on diccespin.nl. Specifically:

  • If you set a deposit limit, a session-time limit, or a reality-check reminder, a cookie or local-storage record ensures that limit is recognised and applied each time you log in, including across different browsers on the same device where technically possible.
  • If you elect self-exclusion, a persistent record is created that cannot be cleared by deleting cookies from your browser — exclusions are enforced at the account level on our servers.
  • Cookies help us detect patterns associated with problem gambling or bonus abuse, enabling our responsible-gambling team to intervene where appropriate.

Deleting cookies from your browser will not remove or circumvent any responsible-gambling restriction applied to your account. Those measures are stored server-side in accordance with our obligations under Anjouan licence ALSI-202506031-FI2.

7. Cookies and Bonus Integrity

Several of the cookies we deploy are necessary to ensure that bonuses and promotions are administered correctly and fairly:

  • The Casino Welcome Bonus (200% up to €1,000, 30x wagering on the bonus amount, slots only, three-day window) is tracked via session and account-level cookies to record qualifying deposits of at least €20, monitor wagering progress, and enforce the slots-only contribution rule.
  • The 10% Daily Cashback (auto-credited by 11:00 UTC, minimum €10 net loss, no wagering requirement, no cap) requires cookies and server-side records to log settled slot rounds and sportsbook bets within the 05:00–04:59 UTC daily window and calculate the correct rebate.
  • The Sports Free Bet (100% up to €200, claimed by emailing [email protected], applicable to singles at odds of 2.0 or greater) uses tracking to verify the qualifying deposit and apply the free-bet token.
  • ComboBoost tracking requires cookies to verify each leg of a parlay (minimum three legs at odds of 1.40 or above), calculate the applicable boost percentage (3% for a three-leg parlay up to 100% for a 20-fold accumulator, capped at €10,000 per day), and exclude system bets and Free Bets from eligibility.
  • Bore Draw Stakeback eligibility — covering correct-score and HT/FT markets in top-six leagues — is verified through sportsbook cookies linked to the Altenar platform.
  • Third-party promotional prizes from Pragmatic Play Drops & Wins, Spinomenal Spinoleague, and Playson Blasts & Races are tracked via the respective studio's own cookies and integrated reporting.

Attempting to delete, block, or manipulate cookies in order to claim bonuses multiple times, circumvent wagering requirements, or otherwise abuse promotional terms may result in the forfeiture of bonuses and the suspension of your account.

8. Cookies and Payment Security

When you make a deposit or request a withdrawal, cookies and related technologies are used to:

  • Authenticate your session and confirm that the payment method is registered in your account holder's name, in line with our KYC requirements.
  • Support 3-D Secure authentication for Visa and Mastercard transactions.
  • Enforce minimum deposit (€20) and minimum withdrawal (€50) thresholds, as well as daily (€5,000), weekly (€10,000), and monthly (€40,000) withdrawal limits.
  • Record the applicable €3 withdrawal fee and flag cases where it should be refunded because the withdrawal was not processed.
  • Monitor for fraudulent payment patterns across our supported currencies: EUR, USD, AUD, CAD, CZK, NOK, PLN, CHF, and NZD.

Payment-related cookies are strictly necessary and cannot be disabled without preventing transactions from completing.

9. Managing and Controlling Cookies

Except for strictly necessary cookies, you have a number of options for controlling which cookies are placed on your device.

9.1 Cookie Preference Centre

When you first visit diccespin.nl, a cookie consent banner gives you the opportunity to accept, reject, or customise non-essential cookies by category. You may revisit and update your preferences at any time by clicking the "Cookie Settings" link in the footer of the site. Please note that changes to your preferences may take a short time to take effect and may not apply retroactively to cookies already placed.

9.2 Browser Settings

Most browsers allow you to view, block, or delete cookies through their settings menus. The steps differ by browser; guidance is available at the links below:

  • Google Chrome: Settings → Privacy and Security → Cookies and Other Site Data
  • Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
  • Apple Safari: Preferences → Privacy → Manage Website Data
  • Microsoft Edge: Settings → Privacy, Search, and Services → Cookies and Site Permissions
  • Opera: Settings → Advanced → Privacy & Security → Cookies

Blocking all cookies will affect your ability to use diccespin.nl. In particular, you will not be able to log in, play games, place bets, make deposits or withdrawals, or benefit from your Daily Cashback if strictly necessary and game-delivery cookies are blocked.

9.3 Mobile Devices

DiceSpin is accessible via a Progressive Web App (PWA) on iOS and Android. Mobile browsers offer cookie controls through their own settings menus. In-app storage — including PWA local storage — may need to be cleared separately through your device's application management settings.

9.4 Opt-Out Tools for Third-Party Advertising Cookies

If you wish to opt out of interest-based advertising cookies placed by third-party advertising networks, you may use the following industry opt-out tools:

Please be aware that opting out of advertising cookies does not mean you will stop seeing advertisements; it means the advertisements you see will not be tailored to your browsing behaviour.

9.5 Do Not Track

Some browsers include a "Do Not Track" (DNT) signal. There is currently no universally accepted standard for how websites should respond to DNT signals; diccespin.nl therefore does not alter its cookie behaviour in response to a DNT signal at this time. We will review this position as industry standards evolve.

10. Data Collected via Cookies

Cookies and related technologies on diccespin.nl may collect the following types of data:

  • Device identifiers, IP address, and browser fingerprint.
  • Session start and end times, pages visited, and features used within the lobby (Slots, Live Casino, Sportsbook, Game Shows, Crash Games, etc.).
  • Game round IDs, bet amounts, and outcomes — necessary for gameplay integrity, cashback calculation, and bonus tracking.
  • Login timestamps and authentication tokens.
  • Preferred currency and interface language.
  • Deposit and withdrawal session data (not full card numbers, which are handled by PCI-DSS-compliant payment processors).
  • Responsible-gambling preference settings.
  • Referral source and affiliate tracking parameters.
  • Live Chat conversation identifiers (Intercom).

This data is processed in accordance with our Privacy Policy. Where data is shared with third parties — such as game studios, Altenar, or Intercom — it is subject to appropriate data-processing agreements. For full details of how we process personal data, our lawful bases, and your data-subject rights, please refer to our Privacy Policy.

11. Data Retention

Cookie data is retained for the periods set out in the table in Section 4. Server-side data generated by cookies — such as gameplay logs, cashback calculations, bonus-wagering records, and KYC/AML records — is retained for as long as is necessary to fulfil the purpose for which it was collected and to comply with applicable legal and regulatory requirements under our Anjouan licence. In practice, financial and compliance records are typically retained for a minimum of five years.

12. Children and Cookies

DiceSpin is an adults-only gambling site. We do not knowingly allow anyone under the age of 18 to register, play, or deposit. Our KYC verification process is designed to confirm the age and identity of all players. If you are a parent or guardian and believe that a minor has accessed diccespin.nl and had cookies placed on a shared device, please contact us immediately via Live Chat or email so that we can take appropriate action, including account closure and removal of data where technically feasible.

13. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies and technologies we use, changes to our product or promotions offering (including new bonus types, payment methods, or game providers), or changes in applicable law or regulatory guidance. The "Last Updated" date at the top of this page will be revised whenever a substantive change is made. Where a change is material, we may notify registered players by email or via an on-site notification. We encourage you to review this policy periodically. Continued use of diccespin.nl after any update constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions, concerns, or requests relating to this Cookie Policy, you may contact us through any of the following channels:

  • Live Chat: available on diccespin.nl via Intercom.
  • Email: via the Help Centre on diccespin.nl, or for bonus-related queries at [email protected].
  • Post: AccelCore Enterprise Limitada, Costa Rica (registered address on file).

We aim to respond to all enquiries within five business days. DiceSpin is licensed by the Autonomous Island of Anjouan, licence number ALSI-202506031-FI2. If you are dissatisfied with our response, you may refer your complaint to the relevant authority under that licence.